Rule #1: DON'T DISREGARD this factor!
As many technology-driven people are in their families, we end up being the Nick Burns of the family. We are often called on by our non-technical members of our families to explain, install, fix, debug, and generally be a shoulder to lean on for technology woes.
I'm no different.
My mother-in-law, bless her heart, hates technology. She views it as a necessary evil rather than a blessing. Here's some things she's had wrong with technology (NOTE: had I not seen them for myself I wouldn't have believed it):
bad black printer cartridge -...